At Temperance.be , we attach great importance to the protection of your privacy and your personal data.
The purpose of this privacy policy aims to inform you about how we collect, use, share and protect the information you entrust to us when you use our website and our services (training, consultations, astrology workshops, tarology and energy care, videoconference or face -to -face).

By using our site and our services, you agree to the collection and use of your data in accordance with this policy.

1. What information do we collect?

We can collect the following types of information:

Personal identification information: When you book a service or we contact, we collect information such as your name, first name, email address, telephone number and, if necessary, your postal address for face-to-face services or supports.
Payment information: During a purchase, we collect the information necessary for processing your payment (for example, information from your bank card or PayPal account). These data is processed by secure payment service providers and we do not have access to your full banking information.
Information relating to your appointments and preferences: We may collect information on the services you have reserved, your communication preferences or specific notes relating to our exchanges to personalize our services.
Technical and navigation data: When you visit our website, we automatically collect certain technical information, such as your IP address, the type of browser you use, the operating system, the visited pages, the access dates and hours. These data is collected via similar cookies and technologies (see section 4).

2. How do we use your information?

We use the information collected for the following purposes:

Provide and manage our services: To process your reservations, plan your consultations and workshops, give you access to your training and provide you with the information necessary for their smooth running.
Communicate with you: to send you reservation confirmations, appointment reminders, important information concerning our services, updates or answers to your questions.
Improve our site and our services: to understand how our users interact with our site, analyze trends, solve technical problems and optimize the user experience.
Internal management: for the keeping of our registers, invoicing and compliance with our legal and regulatory obligations.
Marketing (with your consent): if you consent, we could send you information on our new services, promotions or upcoming events. You can unsubscribe at any time.

3. How do we share your information?

We do not sell, praise and do not market your personal information to third parties. We may share your information only in the following cases:

With third-party service providers: we use third-party services to facilitate our operations, such as secure payment platforms, videoconferencing tools (e.g. zoom), web hosting suppliers or email sending services. These providers only have access to your data to the extent necessary for the execution of their services and are contractually required to guarantee their confidentiality and their security.
Legal compliance: we may disclose your information if the law requires or if we think in good faith that such an action is necessary to comply with a legal obligation, protect our rights or ownership, or ensure the security of our users or the public.

4. Cookies and similar technologies

Our website uses cookies and other monitoring technologies to improve your navigation experience and collect information on how you use our site.

What is a cookie? A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. It allows the site to "remember" your actions and preferences over a certain period.
Types of cookies we use:
- Essential cookies: necessary for the proper functioning of the site (e.g. management of your session, purchase basket).
- Performance/analytics cookies: to collect anonymous information on the use of the site (pages visited, time spent) in order to improve its performance.
- Functional cookies: to memorize your preferences (e.g. language).
Cookie management: you can control and/or delete cookies as you wish. Most browsers allow you to refuse or accept cookies, or alert you when new cookies are sent. However, deactivating cookies can affect the functionality of our site.

5. Safety of your data

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure or destruction. This includes the use of secure communication protocols (SSL/TLS), encryption of sensitive data and restricted access to information.

Despite our efforts, no method of transmission on the Internet or electronic storage is completely secure. We cannot therefore guarantee absolute security of your data.

6. Your rights

In accordance with the General Data Protection Regulations (GDPR), you have the following rights concerning your personal data:

Right of access: Request a copy of the information we hold about you.
Right of rectification: request the correction of any incomplete or inaccurate information.
Right to erasure ("right to be forgotten"): request the deletion of your personal data, under certain conditions.
Right to limit processing: request that we limit the way we use your data, under certain conditions.
Right to data portability: request that we transfer your data to another organization, or directly to you, under certain conditions.
Right of opposition: oppose the processing of your personal data, under certain conditions, in particular the processing for direct marketing purposes.
Right to withdraw your consent: withdraw your consent at any time, when the treatment is based on your consent.

To exercise one of these rights, please contact us at benoit@temperance.be . We are committed to responding to your request within a reasonable time and in accordance with the legislation in force.

7. Changes in the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with a revised "last update" date. We encourage you to regularly consult this page to read the possible updates.

8. Contact

If you have any questions or concerns about our privacy policy or how we process your personal data, do not hesitate to contact us.

Last update: June 24, 2025